Privacy Policy

This Privacy Policy explains how Sweet Craft Bakery processes personal data in connection with its website, contact channels, and bakery services in Osaka. It applies to inquiries, orders, subscriptions, and related site use.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01
Processing purpose

Purposes of Processing

We use personal data to respond to inquiries, confirm order details, manage collection or delivery preferences, handle subscriptions, provide storage guidance, maintain website security, and support technical delivery of the site. Where allergen information is provided, it is used only to address the specific order and must be confirmed for current ingredients and handling conditions.

Processing is limited to the bakery's website, communication, and order-handling functions.
02
Third-party sharing

Operational Sharing

We may share personal data with service providers that support website operation, technical delivery, security, or message handling. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where needed to run the website or handle communications.
01 · Collection

Data We Collect

We may collect name, email address, phone number if provided, inquiry message, order specifications, event date or collection preferences, and allergen information voluntarily provided. We also process technical data such as server request metadata and browser and device information when the site is used.

The categories collected depend on whether a visitor makes an inquiry, places an order, or uses the site.
02 · Sources

Sources of Data

Personal data is obtained when a user submits a contact form, sends an email, calls, or provides details at the bakery counter. Technical data is generated automatically through site access, security controls, and delivery of the website service.

Information is received from users directly and from the technical operation of the website.
03 · Cookies

Cookie Types and Uses

Confirmed cookie uses are limited to essential site operation and storing privacy preferences. No analytics or marketing cookie use is confirmed in the current site facts, and such uses are not described as active in this notice.

Only limited cookie categories are confirmed for this site.
04 · Controls

Cookie Controls

The site uses cookies for essential site operation and to remember privacy preferences. Browser settings may be used to block or remove cookies, but some functions may not operate correctly if essential cookies are disabled.

Cookie preferences are limited to essential operation and privacy settings.
User Rights

Your Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. Requests may require verification before action is taken.

Available rights depend on the nature of the request and applicable Japanese law.
Requests

How to Make a Request

To exercise a privacy right, a requester should provide enough information to identify the relevant record and confirm the scope of the request. We may decline or limit a request where retention is required by law, where the request cannot be verified, or where another legal basis applies.

Requests are reviewed before any disclosure, correction, or deletion is carried out.
Data Retention

Retention of Data

We retain personal data for as long as necessary to handle inquiries, manage orders or subscriptions, maintain security, and meet legal or accounting obligations. When retention is no longer required, data is deleted or otherwise handled in a manner consistent with our internal retention practices.

Data is kept only for the period needed for the stated purpose or for legal recordkeeping.
Policy Updates

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected on the website, and the revised version will apply from its stated effective date or from publication if no separate date is given.

This notice may be revised when our practices, services, or legal obligations change.
Privacy Contact

Contact for Privacy Matters

Email contact
office@glanazotur.top
Telephone contact
+81 90-1433-6467
Postal address
東中川1丁目 2-11, 大阪市, 大阪府, JP, 544-0006
Privacy inquiries